An eBay Alternative Auction Site - Online Auctions with Free Listings
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Frequently Asked Questions

The affiliate program can be found in the members section after you have registered.

Affiliate Program Details

Affiliate programs are common throughout the Internet and offer website owners a means of profiting from their websites. Affiliates generate sales for commercial websites and in return receive a commission for any new users they refer. In our case, in order to get started, all you need to do is to refer a new user to our site, and you begin getting paid immediately upon their signup, and their participation on our site!
Payments are made via site credit, and can be used instantly for any incidental charges you incur from the site.

New Auction Listings If your referral creates a new auction listing .25 USD

Relisted Auctions If your referral relists an auction listing .25 USD

Auction Purchases If your referral purchases an item listed .50 USD

Account Verification If your referral opts to validate and verify his identity .50USD

Store Subscription If your referral creates a Store Subscription .75 USD

User Registration When a user registers and validates their email address 1.00USD

Invite your Friends to join today!

You can start gaining referrals immediately. You can begin by inviting your friends and family to our site now. Once your referral registers for an account on our site, we will instantly credit your account with 1.00 USD for the signup referral! Duplicate invites can not be sent. You are limited to 1 account credit per friend invitation delivered.

Spread the love and Share some credit with your Referrals!

Would you like to spread your wealth and send part of your Credit Balance with one of your referrals? If you have a credit balance, you can share any amount of it that you would like, with any of the users that are on your referral list. Once you make the donation of credit to the user of your choice, it will be finalized and cannot be reversed!

There is no fee to join Big Time Auctions. There is a $1.25 Verification fee if you choose to be a Verified seller. There is no fee for listing your item in a basic listing. If you choose to use any of the auction enhancements, there will be the following fees:

Additional Category Fee

FREE

Images Upload Fee

FREE

Highlighted Item Fee

0.25 USD

Bold Item Fee

0.50 USD

Category Featured Fee

0.50 USD

Home Page Featured Fee

0.50 USD

Reserve Price Fee

FREE

Item Swap Fee

0.75 USD

Buy Out Fee

FREE

Make Offer Fee

0.25 USD

Custom Start Time Fee

FREE

Media Upload Fee

1.10 USD

Digital File Upload Fee

1.00 USD

Wanted Ad Setup Fee

FREE

It is suggested, but not required, that members involved in a transaction on Big Time Auctions contact each other within three business days after the listing ends. This does not include weekends or holidays.

Please note that an emergency, illness, or computer problem may keep the seller from contacting you immediately.

If you are unable to contact the seller via email after a reasonable amount of time, you are no longer responsible for purchasing the item. At this point, you might consider leaving feedback to alert other buyers about your experience with the seller.

  • Login to your Big Time Auctions account.
  • Click the "store" button in the members area.
  • Subscription Setup: Select the enable store option, then choose the store subscription level. Level 1 bronze is a free store subscription. Others have a monthly fee involved, which is listed next to each.
  • Main Settings: Enter your store name, store description (html allowed), and keywords for your store (used for search engine indexing). Find an image for your store, then click the upload file button. The page will refresh with a thumbnail of your logo. Select a design template for your store. Then click the proceed button when your changes are completed.
  • Store Pages: Enter the number of featured, ending soon, and recently listed items you want displayed at the top of your store pages. Enter information for the about us, specials, shipping, and policies pages of your store. Then click the proceed button when your changes are completed.
  • Custom Categories: Create a number of custom categories that will be unique to your store. these categories can only be used for items listed using the "Store Only" option. After you add custom categories, you must click the generate categories button for the changes to take effect. Items listed in auctions will show in your store under the same category as listed for the site. To prevent having a bunch of categories in your store that do not contain items, choose only categories that you will be listing items in. If you don't select any categories for your store, all the site's categories will be available by default. Otherwise you will only be able to list items in the categories you have selected for your store. You can add or remove categories at any time in the future. Click the proceed button when your changes are completed.
  • You can direct buyers to your store by creating links on web pages outside of Big Time Auctions, or put your store link in emails you send to your current customers.
    • If you are the seller of the item, you can contact the next-highest bidder to see if he/she is still interested in the item. After a week of trying to get in touch with the original high bidder, it's perfectly acceptable to move on, even if extraordinary circumstances have kept the bidder from responding.
    • If you are the high bidder of the item, your obligation to purchase the item ends when the seller cannot be reached.


    If you have tried email and the message center, you've done your best. In any case, you can use the feedback system to leave either neutral or negative feedback about the user, to help other users decide who to do business with

    On rare occasions, a seller encounters a buyer with whom they have a very negative experience. In that case, they may actually fear the buyer bidding on their goods. Perhaps the buyer is late with payment, or the buyer left negative feedback to the seller on something relatively minor.

    The banned feature protects the seller's goods from being bid on by anyone the seller "bans". We don't expect this feature to be used much. It, does, however, give the seller a bit more protection.

    Go to the member center, click on "Block Users". Enter the information requested in the various steps. To take someone off your list, just click "Delete".
    The "Watch This Item" feature allows you keep an eye on any auction without having to place a bid on it. This means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the “Watch This Item” link on any auction page.
    Big Time Auctions policy prohibits members from sending spam, which is defined as an unsolicited, commercial email.


    Further definitions:

    Unsolicited - it must have been sent without the permission of the person who received it.
    Commercial - it discusses the buying, selling or trading of any goods or services.

    Please note that message board posts or instant messaging services that are not commercial in nature are not considered spam.

    Although we do our best to keep such sellers off our site, this problem does arise occasionally. We recommend that you send details of the transaction to support@bigtimeauctions.com. Be sure to include auction number(s), sellers username, date and method of payment, and any other information that would assist us in our investigation.
    We will do our best to mediate a resolution for you, but there is no way for us to recoup funds for you, or guarantee you any specific results. We ask that you use "safe" payment methods when making purchases from buyers you are not familiar with. When we say "safe", we are referring to payments through Paypal or Google, as you have the chargeback process available for such issues. We strongly recommend that you do not use cash, money orders, checks, or wire transfers to pay sellers you are not familiar with, or sellers that have limited feedback ratings. These payment methods leave little or no recourse for the buyer, in regards to recouping funds paid to the seller.
    Big Time Auctions will thoroughly investigate all such claims, then take appropriate action against sellers accounts that are not in compliance. We will also take steps to hinder these persons from signing up to sell on the site again.
    We suggest filing complaints with the appropriate agencies below, should Big Time Auctions not be able to resolve your issues.
    File a complaint with the shipper USPS
    File a complaint with the Internet Fraud Complaint Center
    File a complaint with the National Fraud Information Center
    National Consumer League's Fraud Center

    Spoof / Phishing Tips

    As most of you know, malicious attempts to steal online account information is not just an issue with auction sites, this problem exists everywhere on all types of websites. Usually, access to sensitive information through email requests that appear to have been sent from a legitimate source are in fact not real. These emails are known as Phishing attempts and contain fake links in the hopes that you will click on the link and submit your personal information. These requests always include links to websites that request all sorts of personal information such as banking information, passwords etc.

    Big Time Auctions will never ask you to provide passwords, social security numbers, credit card numbers or any other sensitive information through email or any other method.

    If we request information from you this will be done via a phone call placed to you by an Big Time Auctions management team member easily identifiable to you. If you have received an email requesting your personal information it’s not from us.

    Report Suspicious Email to Big Time Auctions. If you receive an email requesting your Big Time Auctions account information that you believe is suspect please forward the entire email including the message text and full header to us. When forwarding the message, do not make any changes to the suspect email.

    Tips that an email may not be legitimate:

    1. Sender's Email Address - Spoof email may include a forged email address in the "From" line, which are similar to but different than a legitimate Big Time Auctions address.

    2. Account Status Threat - Many phishing emails will attempt to deceive you with the threat that your account is somehow in jeopardy and you stand the risk of suspension or account closure if you do not respond. Big Time Auctions has never sent emails of this type. As stated previously, a Big Time Auctions member will contact you by phone.

    3. Links contained in an Email - Links which redirect you to a malicious website asking for personal, sensitive, financial, or other personal information.

    4. Creating a Sense of Urgency - Most phishing or spoof emails will claim that Big Time Auctions is updating its database or your account information and needs additional information from you.

    5. Do not click on email links that request personal information.
    Do not click on a link embedded within any potentially suspicious email, especially if the email requests personal information. Instead, try starting a new Internet session with your browser, typing the Web address of the link into the address bar, and pressing 'Enter' to be sure you are directed to a legitimate Web site.

    Copyright ©2009 Big Time Auctions. All Rights Reserved. Designated trademarks and brands are the property of their respective owners.
    Use of this Web site constitutes acceptance of the Big Time Auctions TERMS & CONDITIONS and PRIVACY POLICY
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    Welcome to Big Time Auctions, The Other Auction Site. We would like to thank our members for supporting our online auction site. Our goal is to save buyers and sellers money by providing a free online auction site. Join Big Time Auction now to start buying and saving, or start selling with our free online listings.